Nigeria Immigration Service Public Complaint, Case & Response Management System

Lodge a Complaint

Tell us about your experience or concern. Your complaint will be securely recorded, routed to the appropriate Nigeria Immigration Service office and assigned for attention.

Complaint Information

Complete the form below. Fields marked with an asterisk (*) are required.

Important Notice - Service Level Agreement

Please review the Service Level Agreement before proceeding:

Service Level Agreement


Acknowledgement:
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Complaint Submitted Successfully

Your complaint has been successfully registered with the Nigeria Immigration Service.

Complaint Reference Number
Tracking PIN

Please save both your reference number and tracking PIN securely. Your tracking PIN will not be displayed again.